Terms and Conditions

Membership

You can join nuhdeek program for free via nahdi pharmacies smart mobile application, nahdi pharmacies website or using nahdi pharmacies in- store digital enrollment.

You must own a valid and verified KSA mobile number to become a nuhdeek program member.

To activate your new nuhdeek membership you must confirm your email address within 30 days from signup date.

If your new membership is not activated within 30 days, all collected points in your membership account balance will expire.

We may require membership details and preferences update every six months to ensure that we are communicating the tips and/or offers suitable for you.

We may deactivate any nuhdeek membership account on which no nuhdeek points have been collected or redeemed for a continuous period of 6 months.

How to join Nuhdeek Clubs?

To enjoy the benefits of Nuhdeek clubs (such as Health and Wellness, Beauty and Mom and Baby clubs) you have to be enrolled in the program.

We will send you clubs’ details through your preferred channel.

Data Protection

We apply a strict privacy policy where your information will be protected and never shared with any third party.

Return Policies

If you return a product for a refund, we will deduct the number of points collected from your Nuhdeek account.

Return will not be accepted unless the original invoice or the invoice number available in nahdi pharmacies smart mobile application is provided.

Collecting Points

With every Riyal spent, you will collect two points minimum that gets credited to your membership account within 24 hours from the transaction time. Extra points can be collected from nuhdeek points boosting offers.

Points can be collected on all items purchased from the participating pharmacies and during redemption as well.

Points can be collected on insurance transactions from any of the participating pharmacies.

Points can be collected during promotions only on items with nuhdeek points boosting offers.

You can claim transaction points that has not been added to your membership account within one week from the transaction date.

Redeeming Points

To redeem your points your Nuhdeek membership must be activated.

Once you reach 500 Points, you will be eligible for redemption. Minimum redemption value is 5 SAR.

Nahdi Medical Company and its partners reserve the right to verify membership ownership during points redemption by requesting a one-time password that gets sent to the mobile number registered in the membership or by requesting the number of National/ Iqama ID.

Points Expiry

Collected points on active memberships are valid for 12 months for every purchase made.

Points collected on new non active memberships are valid for 30 days only.

General Terms

Noncompliance to these terms and conditions, misusing membership benefits or providing false information will result in terminating the membership.

Nahdi Medical Company and its partners can cancel, withdraw or alter nuhdeek program, including these terms and conditions, any nuhdeek clubs or any nuhdeek membership, at any time.

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